Authenticity is at the core of our business. All merchandise on offer is 100% Authentic, Guaranteed.

Our team of authenticators are experts in their field, with each item undergoing extensive inspection and authentication before being made available on our platform. Alongside this, our team source items only from premium boutiques, retailers, as well as our trusted network of sellers to ensure the authenticity of all merchandise on offer.

Our products are verified authentic by means such as digital authentication before an item is received as well as a thorough in-hand verification. By doing so, we ensure the product you purchase is, always, both authentic and as described.

Do you have all online products available in-store?
All products listed on the Swest Kicks online store are available immediately both online and in-store at our Cape Town sneaker and streetwear store, unless stated otherwise on the product page.

We keep our online inventory updated so customers can shop exclusive sneakers, streetwear, clothing and accessories with confidence, knowing that the item is ready to purchase. Whether you place your order online for nationwide delivery across South Africa or choose in-store pickup from our store at 111 Loop Street, Cape Town City Centre, 8001, we aim to dispatch all orders on the same day where possible.

For customers visiting us in-store, you can browse and purchase available products directly from our Cape Town boutique. For online customers, we aim to process and dispatch orders quickly so your sneakers or streetwear pieces are packed, sent out and delivered right to your doorstep as soon as possible.

Our merchandise is available for delivery within South Africa only. We do not ship internationally or outside of the borders of South Africa. Delivery times vary dependent on your location. All items are readily available and dispatched from our Cape Town Store.

Standard Delivery to Door provides a delivery straight to your doorstep within 1 - 3 working days. Regional areas can expect one working day's delay.

Express Delivery to Door provides a morning delivery straight to your doorstep the following working day between all major centres and their immediate surrounds. Regional areas can expect one working day's delay.

PostNet to PostNet provides a delivery to your selected PostNet branch within 1 - 3 working days. PostNet is a convenient delivery offering to take delivery of your parcel if shipping to door is not possible. Please note that you will be required to collect the parcel at your nearest PostNet branch. 

Pickup In-Store in Cape Town offers you the convenience of collecting your order in-store at 111 Loop Street, Cape Town City Centre, Cape Town, 8001. Order online and get order and pick-up confirmation via e-mail. Simply provide your order confirmation in-store to collect your order.

Enjoy Fast, Free Nationwide Delivery on all orders over R1,000.

We have a wide range of secure payment methods available for your convenience.

Manual EFT / Bank Deposit is an off-site payment method that requires you to perform the Electronic Funds Transfer of Cash Deposit manually through your online banking, banking app or ATM.

Ezeebit enables you to pay for your order with the cryptocurrency of your choice. Select from Bitcoin, Ethereum, USDT, USDC, Ripple (XRP) and more.

Ozow offers a secure, automated smart instant EFT payment. Simply select your desired bank and follow the steps on screen.

PayGate offers a variety of secure payment options, from Visa, Mastercard and American Express Debit and Credit card payments, to Apple Pay, Masterpass, Secure EFT, zapper and Samsung Pay.

Happy Pay allows you to pay for your purchase over 2 equal payments. No Deposit, No Interest, No Fees. Your first payment (50%) is made on your first payday post-purchase and the second payment (50%) is made on your next payday thereafter. Your order is dispatched immediately.

PayJustNow allows you to pay for your purchase over 3 equal, zero interest instalments. You’ll pay one instalment at the time of purchase, the next at the beginning of the following month and the last one a month thereafter. Your order is dispatched immediately. 

Payflex offers Visa, Mastercard and American Express Debit or Credit card payments. Payflex offers a Pay Now or a Pay Later option. Pay Later: When you shop using Payflex, you'll be able to buy what you like and pay for it in 4 equal instalments. 25% upfront, and the rest over 6 weeks - interest free! Your order is dispatched immediately.

Peach Payments offers a secure online platform for Visa and Mastercard Debit or Credit card payments, as well as a smart instant EFT payment - EFT Secure.

Yoco offers a secure online platform for Visa, Mastercard, Maestro and Visa Electron Debit or Credit card payments. 

How do I know what size to choose?Sizing, fit and cut may vary between brands, silhouettes and individual products. We recommend using our size guide as a general reference and contacting us before placing your order if you are unsure.

Do Nike, Jordan, adidas and Yeezy fit the same?
The fit can vary between brands and even between different models from the same brand. For example, certain sneakers may fit true to size, while others may feel tighter, wider or more narrow depending on the silhouette.

Can I exchange my item if I choose the wrong size? Due to the exclusive and limited nature of many of our products, size exchanges may not always be possible. Please confirm your size carefully before placing your order. If you are unsure about sizing, we recommend contacting our team before checkout.

Can your team help me with sizing?
Our team can assist with general size guidance before you place your order. Please note that sizing advice is provided as a guide only, as fit can vary depending on the brand, silhouette and personal preference.

Do you offer sneaker cleaning?
Yes, we offer a Premium Sneaker Laundry service in-store at 111 Loop Street, Cape Town City Centre, Cape Town, 8001.

What sneaker cleaning services do you offer?
We offer a deep clean of your entire sneaker, with selected add-ons such as suede and nubuck rejuvenation, sole unyellowing, sneaker repellent spray, minor re-glues and more.

How long does Sneaker Laundry take?
Turnaround time depends on the service required and the condition of the sneaker, but we aim to turnaround sneaker laundry within 24 to 48 hours.

Click HERE for more details on our Sneaker Laundry Service.