Contact Us
Contact Swest Kicks
Need help with an order, product availability, sizing, delivery, in-store collection or sneaker cleaning? The Swest Kicks team is here to assist. Whether you are shopping online, collecting in-store, visiting our Cape Town boutique or enquiring about our premium sneaker laundry service, you can contact us using the details below.
Visit Our Cape Town Store
You can visit Swest Kicks in-store at: 111 Loop Street, Cape Town City Centre, Cape Town, 8001, South Africa. Our Cape Town store gives customers the opportunity to browse our latest authentic sneakers, exclusive streetwear, clothing and accessories, collect online orders, and speak to our team directly.
Online & Order Support
For help with online orders, delivery updates, payment queries, product availability, sizing assistance or general customer support, please contact us through the contact form below, live chat, WhatsApp or send us a direct message on our official social media pages below.
When contacting us about an order, please include your order number, full name and the email address used at checkout so that our team can assist you as quickly as possible.
Product & Size Enquiries
Not sure which size to choose or whether a product is available? Our team can assist with general size guidance, product details and in-store availability. Please note that sizing, fit and cut may vary between brands, silhouettes and individual products. We recommend using our size guide as a general reference and contacting us before placing your order if you are unsure.
Sneaker Laundry / Cleaning Enquiries
Swest Kicks also offers Premium Sneaker Laundry and cleaning services from our Cape Town store. For sneaker cleaning enquiries, please contact us or visit us in-store to discuss the condition of your pair and the available cleaning or restoration options. Our Sneaker Laundry service is designed to help refresh and maintain your sneakers, with selected add-on services available depending on the material, condition and level of cleaning required.
Follow Swest Kicks
Stay updated with new arrivals, exclusive drops, restocks, sneaker cleaning updates and in-store announcements by following us on our official social media channels.
Instagram: @swestkicks.co.za
TikTok: @swestkicks.co.za
Contact Form
Use the contact form below and our team will get back to you as soon as possible.
Please include as much detail as possible so we can assist with your enquiry efficiently.
